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Sprintbit Software strives to continuously provide our customers with the best possible service.

Our Support & Help Web site offers a list of the most often asked questions, answers and solutions to most known problems, tutorials and more.

 

If you want to contact us, please use one of the following options:

 

Email support


Not licensed users: support@sprintbit.com

Licensed users: helpcenter@sprintbit.info

If you are a licensed user, please include something that would help us to identify you as a licensed user.

Your email and order number are the best information. Licensed users always have priority when we are replying to emails.

 

If you have any question about sales, activating the software please send e-mail to license@sprintbit.com

 

Technical support


Give us as much information as you can about the problem you are having with our program.

If there is a bug send us a detailed step-by-step description of how we can reproduce this error occurrence.

If it is possible, send us an attachment.

 

We provide free technical support for all users with no time limit, whether you are licensed user or not, we are glad to help you.

However, due to the high volume of email we are unable to supply free support regarding question like HOW TO WIN THE LOTTERY,

Please read software documentation or evaluate the software.

 

 

Suggestion & Documentation feedback


If you have comments or suggestions about our products please feel free to contact us via email.

Please include the following information with your feedback:

Product name and version number

Topic title (for online Help)

Brief description of content (for example, are you reviewing step-by-step instructions that are inaccurate, grammatical errors

     in a specific paragraph, information that requires clarification or more details, etc.)

Your suggestion for how to correct/improve documentation or software

 

Please send email messages to:suggest@sprintbit.com

Please note that this email address is only for feedback; you will not receive a reply.

If you have a technical question, please contact us at support@sprintbit.com

 

Help & Support Web Site - www.sprintbit.info